For more than 40 years, Turks has acted for life insurers across the full spectrum of claims, disputes, product, governance and regulatory matters. We are recognised for our specialist expertise in life insurance claims and dispute resolution while also providing strategic advice on products, compliance, remediation and regulatory engagement.
We understand the legal, operational and commercial realities faced by life insurers. Many of our lawyers have worked within leading insurers and have extensive experience supporting claims teams, legal teams, product specialists and senior management on complex and high-profile matters.
Our experience extends across retail, group and direct insurance products, helping clients navigate an increasingly complex regulatory environment while delivering fair and defensible outcomes for policyholders.
How We Can Help
Claims assessment and disputes
TPD, income protection and death benefit claims
AFCA complaints and disputes
Litigation across all Australian jurisdictions
Policy interpretation and coverage advice
Group life insurance matters
Regulatory reviews and remediation projects
Claims governance and process reviews
Product development and disclosure
Privacy, compliance and regulatory advice
Reinsurance matters
Independent claims reviews
Why Turks
Our life insurance team has been involved in many of the industry's most significant claims reviews, remediation projects, regulatory engagements and dispute resolution matters. We combine deep legal expertise with practical industry experience, helping insurers deliver consistent, commercially sound and customer-focused outcomes.
Having worked alongside Australia's leading life insurers for decades, we understand the challenges that arise across the claims lifecycle and can often identify patterns, risks and opportunities before they become larger issues.
